Akkreditointeja

Olen akkreditoitu kouluttamaan seuraavia kursseja. Huom myös siis ITL V3 vaikka en ole sitä vielä halunnut tehdä.

  • Foundation Exam in IT Service Management according to ISO/IEC 20000
  • Foundation BridgeExam in IT Service Management according to ISO/IEC 20000
  • IT Service Management Foundation (based on ITIL®)
  • ITIL®V3 Foundation
  • ITIL®V3 Foundation Bridge
  • ISO/IEC 20000 Professional Align
  • ISO/IEC 20000 Professional Control
  • ISO/IEC 20000 Professional Delivery
  • ISO/IEC 20000 Professional: Management & Improvement of ITSM processes
  • ISO/IEC 20000 Professional: Support of IT Services
  • IT Service Management Practitioner: Agree and Define (based on ITIL®)
  • IT Service Management Practitioner: Plan and Improve (based on ITIL®)
  • IT Service Management Practitioner: Release and Control (based on ITIL®)
  • IT Service Management Practitioner: Support and Restore (based on ITIL®)
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